Xcel takes its data protection responsibilities seriously. As a processor of data acquired on behalf of the data controller, Xcel operates purely according to the instructions of the controller and takes all measures necessary to secure and protect this data.
Specific to data:
· Xcel frequently acquires data on behalf of the client, and will make rigorous checks with the data supplier to ensure that data subjects have given consent for data collection for this purpose; and that they have been notified that data could be transferred to other parties.
· Any data purchased by Xcel for a specific campaign is the property of the client.
· Prior to use, Xcel will further check that the data subjects are not on the TPS list.
· Xcel will return all campaign data to the client within 20 working days of campaign closure and will not retain a copy.
‘‘Xcel have very quickly established themselves as an integral part of our in-house sales team. They provide our sales people with high quality leads and appointments with key decision makers in our target industry sectors, seamlessly linking in with our own staff as though they were part of the family.
We have used many lead generation companies over the years, Xcel stand out head and shoulders above the rest. ’’
‘‘ Crawford has used Xcel’s tailored services to great effect. We’ve generated many warm leads from sectors of the market we could not have otherwise accessed cost effectively and been delighted with the collaborative working and their representation of us to potential clients.’’
‘‘ I have worked with Nicola and the team at Xcel now on a couple of occasions and have no hesitation in recommending them for telesales activity. Mobilisation in any new assignment is key to getting it working well from day one. ’’